NATIONAL COLLEGE OF TRADITIONAL MEDICINE IN SUNSHINE TREATS CLIENTS THE BEST IN VICTORIA

National College of Traditional Medicine in Sunshine has won the 2007 Australian Achiever Award for Victoria's Health & Fitness Services & Supplies category.

Now in their 10th year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies' own clients - and are therefore an indication of a well run, healthy business, worthy of patronage.

The award focuses on seven criteria, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

National College of Traditional Medicine achieved a 97.62% overall score for Customer Service and Relations, topping all other Victoria Health and Fitness Services and Supplies businesses. The 2007 Australia Achiever Award proves National College of Traditional Medicine delivers on the promise of customer satisfaction.

Established by Sandra Rogers and Veronica Silvester for 25 years, National College of Traditional Medicine operates with a team of six. The business specialises in Naturopathic and Clinical Massage services as well as operating as an authorised Natural Therapies College.

Comments received from National College of Traditional Medicine customers:

The staff at the college are excellent, they are very efficient, professional, honest and open with great integrity. Their teachers are of the highest standard and the environment is very friendly and comfortable.

Holistically and clinically the staff are very understanding and compassionate. They blend all the natural therapy requirements in such a warm and on-intrusive way. They really do comfort and relax the patient even with the most serious health issues. It gives their patients the confidence to trust their judgements. All the staff are very professional, warm and friendly.

Everyone at the practice is very personable and they treat me as an individual. I am never taken for granted and they are very positive in regard my health needs. They are very prompt with their timing for appointments, which is important to me, as my time is very valuable. There is a light, enjoyable atmosphere in the place and all the staff are very professional and friendly.

Website link: www.nctm.com.au