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Privacy, Membership, Terms of Use and Refund Advice

Oz Doggy™ commits to innovation and service for our customers. Oz Doggy commits to happy members who benefit from memberships. All enquiries will be treated with a positive and understanding attitude. It is the responsibility of Advertisers to be aware of these terms and conditions. Advertisers specifically should check these conditions periodically to ensure understanding of conditions which may change and will be published here. These terms and conditions are linked directly from both the homepage and the advertiser information pages of Oz Doggy.

Oz Doggy Privacy and Terms of Use:

Advertising Members: 

Oz Doggy reserves the right to approve all applications for membership and without liability refund any application that has paid and is not approved for inclusion on Oz Doggy. The email form on business listings may be monitored as part of email uptime system checks. Oz Doggy reports performance results direct to members within the annual advertising renewal.

Memberships are automatically suspended if not renewed. We provide a minimum of 14 days notice of renewal. A grace period of up to 14 days after expiry may be applied solely at Oz Doggy discretion or to ensure 14 days to pay. Advertiser's information may be removed from the system and can not always be reactivated after expiry date. 

Once advertisement logo, title and subtitle is published they can not be changed, with the following exceptions. Basic memberships (listed in 1 category only) may change their logo and title details once per year. Priority members (listed in max 3 categories) may change their logo and title details twice per year. Additional requests for refreshing the content of pages / categories will be invoiced $27.50 INC GST. $10 dog for sale and all $10 classifieds can not be changed after publishing. All other listing changes are instantly updated and have no limits.

Additional search engine SEO and online services

From time to time Oz Doggy provides SEO and online marketing services outside of standard membership packages on the Oz Doggy website. Our Advertisers understand that a quote is first offered and must be accepted before work commences. Standard payment terms are 7 - 14 days from invoice date and this term is identified on your invoice. A reminder is always emailed within 48 hours of the final payment date. If the invoice is not paid at the due date, any other Oz Doggy services provided to the advertiser, like annual memberships or Google campaign management, may be paused or suspended solely at the discretion of Oz Doggy until the invoice for services quoted and agreed upon is paid and then any services paused will be reactivated. If an invoice for search engine SEO or other online services remains unpaid for 60 days from the invoice date, any annual membership specifically or other service generally will be permanently suspended and any membership advertising credit forfeited as payment against the outstanding invoice.

Breed Profile Members: 

May not add links to commercial kennels, dog products and services. Oz Doggy will always credit the person, club or breeder that uploads a profile and allow an active email contact form or club website link. Only registered business members or breeders who have a paid membership on Oz Doggy may link to their commercial website from the dog breeds profile page.

Noticeboard Users and General Members: 

Your email address is hidden from public view but mandatory for you to receive message replies. Email address is not released outside Oz Doggy. Users receive our Oz Doggy newsletter updates 1-2 per month which complies with Australian electronic mail regulations as being sent only to known addresses entered by visitors into Oz Doggy systems and specifically opted in or agreed to receive. These can be discontinued at any time. Private noticeboard replies are not monitored. We do not release any contact details of noticeboard users.

 

Refund policy

DVDs have a 14 day money back guarantee if not of merchantable quality. Please check your DVD when it arrives and contact us if any problems. As of May 2012 - there has only been 1 faulty DVD sent out in 8 years. That was immediately replaced as soon as we were advised. 

A 20% restocking fee will apply if you simply change your mind and return to Oz Doggy within 7 days of receipt. Postage costs not refunded. Annual paid memberships are not refundable once advertising services have commenced.

Credit card details not stored

We use the secure servers of PayPal and never see credit card details. We do not accept or process credit card details over the phone or via email under any platform outside direct payment through PayPal system.

Copyright

Oz Doggy ™ is a registered trademark and use of the name is not permitted without prior written confirmation from Paul @ Oz Doggy. All text information and re-sized pictures and all artwork and published material on Oz Doggy™ is copyright of Oz Doggy™ and may not be reproduced, republished, transmitted or used in any way by any means in any media for any purpose or similar use without the express written permission of Oz Doggy™. Please refer all enquiries to paul@ozdoggy.com.au

Google Advertising and DoubleClick Dart Cookies (updated March 2009) 

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies, click here

  • Google, as a third-party vendor, uses cookies to serve ads on our site on some pages.
  • Google's use of the DART cookie enables it to serve ads to you based on your visit to our sites and other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.Discretion remains with Oz Doggy™

At all times continued use of any Oz Doggy™ website service for advertisers and visitors remains solely at the discretion of Oz Doggy™. Profanity, abuse of other visitors or advertising members, uploading inappropriate or obscene or sexual information or pictures will result in immediate suspension of advertiser access and visitor privileges. Advertisers will forfeit any unused portion of membership. Visitors will have their email address blocked from noticeboard use and all information related to the suspension stored and be made available to authorities as may be required under Australian law. Oz Doggy™ reserves the ongoing right to terminate advertiser memberships that act in an inappropriate manner as indicated above or may develop in the future and the right to block use of Oz Doggy™ services by visitors at any time without liability.